Refund Policy

At inov-ai, we want you to be completely satisfied with our services. Please read our refund policy below.

1. Subscription Refunds

We offer a 14-day money-back guarantee for new subscriptions. If you're not satisfied with our service, you may request a full refund within 14 days of your initial purchase.

2. Eligibility Criteria

To be eligible for a refund, the following conditions must be met:

  • The refund request must be made within 14 days of the initial subscription purchase
  • The request must be submitted through our official support channels
  • Your account must be in good standing

3. Non-Refundable Items

The following are not eligible for refunds:

  • Subscriptions after the initial 14-day period has passed
  • Subscription renewals
  • Account credits or promotional offers
  • Third-party integrations or services purchased through our platform

4. Premium-rated Refunds

For annual subscriptions canceled after the 14-day money-back guarantee period, we may offer Premium-rated refunds at our discretion, minus a processing fee.

5. Refund Process

To request a refund:

  • Contact our support team at support@inov-ai.tech
  • Include your account email and reason for the refund request
  • We will process your request within 5-7 business days

Refunds will be issued using the original payment method used for the purchase.

6. Subscription Cancellation

Canceling your subscription does not automatically qualify you for a refund. You must explicitly request a refund according to the guidelines above.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Last updated: 8/18/2025

8. Contact Us

If you have any questions about our refund policy, please contact us at:
Email: support@inov-ai.tech

Last updated: 8/18/2025